Gartner once again names SAP a Leader in digital commerce solutions
In its latest 2022 report, Gartner Inc. assessed solutions from 19 vendors, including the SAP® Commerce Cloud solution. The hybrid multitenant software as a service (SaaS) and single-tenant-hosted platform with platform-as-a-service capabilities uses Microsoft Azure.
“This is the eighth time SAP has been recognized as a Leader by Gartner, based on our Ability to Execute and Completeness of Vision. We have been acknowledged as a Leader since the Gartner Digital Commerce Magic Quadrant first published in 2014,” said Sameer Patel, Chief Marketing and Solutions Officer, SAP Customer Experience, SAP SE. “In our opinion this is further confirmation that SAP consistently provides tangible value to our customers across the globe. The powerful ready-to-use capabilities and integrations help our customers achieve their digital commerce revenue and profitability goals – by rapidly embracing emerging business and revenue models, continuously optimizing tactics to improve customer experiences based on data and analytics or scaling up fast to be first to enter new geographies or markets.”
Digital commerce software from SAP can be implemented across industries and geographies and is particularly useful for companies with large product catalogs and complex use cases. Companies that chose digital commerce software from SAP in the first half of 2022 include:
- Lao Niangjiu Foods is a leading Chinese fast-food brand with almost 400 restaurants. The company renewed the SAP Commerce Cloud solution with database expansion, aiming to build a solid platform to manage menus and orders and integrate data from multiple online and offline channels. By leveraging cloud solutions from SAP, Lao Niangjiu expects to improve management efficiency while continuing to offer high-quality food to consumers.
- Degasa S.A. de C.V. is a Mexican company with a track record of more than 55 years of manufacturing and distributing medical products nationally and internationally. Degasa deployed the SAP Commerce Cloud solution to improve the customer experience during the purchase process. With SAP technology, Degasa will create a complete profile of its customers, offer personalized service and reach more companies in the pharmaceutical sector. The company will also improve operational efficiency with visibility into prices and inventories in real time and the ability to automate orders.
- Shenzhen Mindray Animal Medical Technology Co. Ltd., a provider of animal medical devices, serves tens of thousands of veterinary hospitals in nearly 100 countries. With the SAP Commerce Cloud solution, the SAP Sales Cloud solution, and SAP Business Technology Platform, Mindray Animal Medical plans to build a one-stop collaborative service platform for its distributors. It also intends to gain more nuanced insights into customer needs in order to reinforce brand loyalty.
Digital commerce software from SAP is part of the SAP Customer Experience portfolio, which goes beyond traditional CRM solutions by bringing together customer data, experiential and operational data and machine learning.
To find out more, download a complimentary copy of the report, including an in-depth Gartner analysis of the digital commerce landscape.
